
FAQs Solmar Hotels & Resorts
Frequent questions | Hotels in Baja California sur, México
In all our properties the minimum age to check in a room is 21 years old. Otherwise you must share a room with a minimum of One person over 21 years of age.
Currently, meeting rooms and corporate event spaces are available exclusively at Playa Grande Resort in Cabo San Lucas, Baja California Sur.
Solmar Hotels & Resorts offers weddings in Los Cabos with privileged locations in Baja California Sur, personalized attention, and more than 40 years of experience creating unique oceanfront celebrations.
Solmar Hotels & Resorts is an iconic collection of six hotels located in Cabo San Lucas, Baja California Sur. The portfolio includes Solmar Resort, Playa Grande, The Ridge at Playa Grande, Grand Solmar Land’s End, Grand Solmar Pacific Dunes, and Grand Solmar The Residences.
To book a meeting room at Playa Grande Resort, contact the Solmar Hotels & Resorts Groups & Events team. This resort offers modern, fully equipped spaces suitable for all kinds of corporate events.
The Solmar Hotels & Resorts properties in Cabo San Lucas are situated in two prime areas. Four of them—Solmar Resort, Playa Grande, The Ridge at Playa Grande, and Grand Solmar Land’s End—are located very close to the iconic Arch of Cabo San Lucas. The other two, Grand Solmar Pacific Dunes and Grand Solmar The Residences, are surrounded by nature and sit next to the Solmar Golf Links course.
Grand Solmar Pacific Dunes, Grand Solmar The Residences, Grand Solmar Land’s End, Playa Grande Resort, The Ridge at Playa Grande & Solmar Resort welcomes all guests with dogs required for assistance with hearing and vision impairments only. One certified service pet is welcome at no additional charge to the guest. According to policy, the Resorts do not allow pets. Only certified service pets are allowed (you must bring a letter to support this), which must be accompanied by the guest with a physical disability at all times and are not allowed to be left alone in the rooms.
All of our hotels in Los Cabos are equipped to host weddings, especially those located near the Arch of Cabo San Lucas, offering romantic spaces and exclusive settings.
Playa Grande and Grand Solmar Pacific Dunes are perfect family-friendly resorts in Cabo San Lucas, offering services designed for both kids and adults. They feature activities, entertainment, and spaces created for the enjoyment of the whole family.
Yes, our concierge can help you plan sightseeing tours, excursions, diving and snorkeling trips, and other adventures during your stay.
Playa Grande Resort offers a variety of meeting and event spaces in Cabo San Lucas, ranging from boardrooms for up to 20 people to conference halls that accommodate up to 250 guests for banquets and 200 in theater-style seating with a stage. The resort also features an auditorium ideal for large presentations and conferences.
Yes, we offer personalized wedding packages in Los Cabos, tailored to different styles—from intimate oceanfront ceremonies to larger celebrations with reception and banquet services.
Absolutely! Solmar Hotels & Resorts features private beaches and oceanfront areas that are perfect for a ceremony with stunning views.
You can arrange childcare through concierge. 24 hour advance notice is required. Please ask for the cost per hour and per child.
When selecting a meeting room at Playa Grande Resort, consider the event date, room capacity, location within the resort, and available equipment. All spaces meet these criteria, ensuring comfort and functionality for your corporate meetings.
Yes. During their stay, guests have access to complimentary transportation between select hotels and to the Solmar Golf Links course, making it easy to get around during their vacation in Cabo San Lucas.
Yes, we have cribs and highchairs for babies at your disposal. Please email us in advance before your arrival as availability is limited and extra charges may apply.
Playa Grande Resort provides full equipment for meetings and events in Cabo San Lucas, including projectors, screens, high-speed Wi-Fi, and audiovisual systems, ensuring the success of your corporate event.
Yes, our team of wedding coordinators in Los Cabos supports you throughout the entire process, from event planning to coordination on your wedding day.
All hotels offer concierge service at an additional cost. In addition, Solmar Resort, Playa Grande, Grand Solmar Land’s End, and Grand Solmar Pacific Dunes feature on-site spas in Cabo San Lucas, making them ideal for guests seeking moments of relaxation and well-being by the sea.
Yes! Cabo San Lucas is an ideal destination for weddings in Baja California Sur. The Solmar Hotels & Resorts properties offer personalized services and spectacular oceanfront settings, making them one of the best resort options for weddings in Cabo San Lucas.
We suggest leaving a tip of USD$3 per day for room cleaning. Waiters are generally tipped 15%, while hotel and airport bellhops are recommended to tip US$2 per suitcase.
Yes, we offer special group rates and preferred accommodations for wedding guests, ensuring a comfortable and worry-free experience.
One of the most special activities is whale watching during the winter season—an unmissable experience that makes Solmar Group one of the preferred destinations for travelers seeking unique adventures in Cabo San Lucas.
The government of the municipality of Los Cabos is in the process of implementing the new environmental sanitation fee charge. This is a fee that will be dedicated to the improvement of the local community. Below are the details: • How much does it cost? $86.05 Mexican pesos per room per night approximately $4.20 USD depending on the exchange rate regardless of occupancy. • How will it be charged? The charge will be made by hotels, timeshares and lodging facilities throughout the destination. Travelers will be able to see the charge on their hotel bill at check-in or check-out.• Who is subject to the charge? All tourists who visit a business unit that bills for accommodation services in Los Cabos. • What is the purpose of the charge? The new charge will support government investment in environmental infrastructure, sustainability and safety practices, among other projects.
Yes, we can arrange additional services such as professional photography, live music, and entertainment to personalize your wedding in Los Cabos.
We offer personalized wedding menus that include gourmet cuisine, fresh seafood, international options, and exclusive culinary experiences.
Los Cabos is the municipality that includes the cities of Cabo San Lucas and San José del Cabo in the state of Baja California Sur, Mexico. Los Cabos is located in the southern part of the Baja California peninsula.
With more than 50 years of experience, Solmar Hotels & Resorts stands out for combining tradition and warm hospitality with unique experiences in Cabo San Lucas. Each resort offers added value: a stunning saltwater lagoon at Grand Solmar Pacific Dunes, an exclusive saltwater jacuzzi at Playa Grande’s spa, and the incomparable location of Grand Solmar Land’s End, surrounded by dramatic cliffs and breathtaking views. Guests also enjoy 100% private beaches—a privilege that makes every stay truly special.
Located approximately 1,000 miles south of San Diego, California, Cabo San Lucas is located at the tip of the Baja California peninsula. The Cabo San Lucas International Airport is located just 28 miles from our central location.
We recommend booking at least 6 to 12 months in advance to ensure availability and allow enough time to plan every detail comfortably.
Yes. Guests can enjoy the Solmar Golf Links course, designed by Greg Norman, with direct access from Grand Solmar Pacific Dunes and Grand Solmar The Residences—two of the best golf-friendly resorts in Cabo San Lucas.
You can visit our official wedding webpage or contact our planning team to receive personalized assistance.
It is relatively easy to get to Los Cabos from any major city in the USA and Mexico. Before your departure, be sure to reserve a rental car or book a private or shared shuttle service that can take you from the airport to our hotel. Do not hesitate to consult with our concierge if you have questions. The airlines that have a destination to Cabo San Lucas (SJD) are: United Airlines, Delta, Frontier, Sunwing, West Jet, Virgin America, Sun Country, Air Transat, Volaris, Interjet, Viva Aerobus, Aeromexico, and several other private ones, National and international.
Your cell phone/mobile phone should work in Mexico. However, we recommend checking with your service provider to make sure your plan has international coverage.
You need a valid license, issued by your state or country. There is no need for special permits unless you plan to drive within the Mexican Republic. Roads in the area are generally safe, but can be narrow. The highway that connects Cabo San Lucas with San José del Cabo has good lighting, is modern and has four lanes. It is necessary to have automobile insurance to drive in Mexico. Don’t forget to pick up a map that shows the location of gas stations in the area, and always make sure you have as full a tank as possible, since the distances between gas stations can be significant.
In Mexico, legally at 18 years of age the consumption of alcoholic beverages is admissible. All guests wishing to consume alcoholic beverages must present valid identification if required.
Los Cabos and Baja California Sur use Pacific time in Winter and Mountain time in Summer.
Los Cabos offers a very practical bus service that connects the cities of San José del Cabo with Cabo San Lucas. Buses travel along the main road and make a stop every 20 minutes. Fares for a trip between the two cities are priced at approximately $90 pesos (USD$5 dollars) per person.
Cabo San Lucas has a temperate-arid climate with 300 sunny days a year. The temperature averages 26.5 degrees during the day and 15 degrees at night during the high tourist season (October and April). In the low seasons (May to September), temperatures can reach up to 36 degrees Celsius during the day and can range between 20 and 26 degrees at night. Most rain falls during the months of September and October.
If you plan to explore the area, fresh, light-colored, cotton clothing and a pair of comfortable shoes are recommended. You will need pants and long-sleeved shirts for jungle trekking. Pack a light jacket or sweater, or a shawl for evenings, especially in the winter. A hat, sunglasses and plenty of sunscreen are essential.
The government of Mexico requires that all visitors present themselves with a valid passport from their country of residence. If you enter Mexico by plane, you will need a Tourist Form (FMT). Your airline will provide you with an FMT form upon arrival.
The official language is Spanish. English is spoken in tourist areas. You can practice your Spanish or English with our staff.
The standard voltage in Mexico is 110 volts. We recommend bringing a voltage converter or purchasing one in our store if you will be using 220 volt appliances.
All Solmar Hotels & Resorts properties have a taxi service, just ask our staff and they will be happy to order a taxi for you when you need it. Be sure to check the list of rates that you can find in the lobby. Taxi fares are generally more expensive in places than street taxis.
During your stay, you can leave an account open at the hotel to make purchases of food and drinks, all purchases in our stores or to book specialized tours. At the time of your departure you can pay your account in full, you can pay your account with Visa, MasterCard, or American Express. We do not accept cash, Traveler’s Checks, personal checks or Discover cards.
Yes, parking and valet service is free at all Solmar Hotels & Resorts properties for guests who visit us with their own or rented car.
Yes, Solmar Resorts offers a transportation service between Grand Solmar Land’s End, Solmar Resort, Playa Grande, and The Ridge in Playa Grande. We also have transportation between Grand Solmar Land’s End and Grand Solmar Pacific Dunes. Transportation operates almost every day and night. Don’t hesitate to ask for a more detailed itinerary at the reception.
Almost all Solmar Hotels & Resorts properties have convenience stores with a selection of imported and Mexican products. Shops are open daily and offer snacks, deli items and a variety of groceries. You will also find soft drinks, beer, wine and spirits, as well as home goods, souvenirs and pharmacy.
Although the official currency in Mexico is the Mexican peso, US dollars are generally accepted in Cabo San Lucas (within the tourist area). US and Canadian dollars, as well as traveler’s checks, can be exchanged in the hotel lobby. Local banks and exchange houses will be able to exchange most currencies in Mexican pesos, including American dollars, Canadian dollars, Euros, Pounds, and traveler’s checks.
Yes, all local banks will be able to provide cash, and most offer ATMs for use during non-banking hours. Please note that a cash withdrawal fee may apply.
Solmar Guest Protection is a vacation travel insurance, providing coverage for guests during their stay in Mexico. It offers medical assistance while traveling, emergency support, and protection against
The protection includes:
· Medical care for accidents or illness up to $40,000 USD
· Initial treatment for pre-existing conditions: $400 USD
· Prescription medications: $450 USD
· Medical repatriation: $7,000 USD
· National and international funeral assistance: $1,600 USD
· Convalescence expenses: $250 USD per day, up to 10 days
· Emergency travel for a companion: economy class airfare
· Dental emergencies: $400 USD
· Lost luggage upon arrival: $400 USD
· Transmission of urgent messages: included
· Telemedicine / general consultation and prescription: included
· Amateur sports: $2,000 USDYes, it includes initial medical treatment for pre-existing conditions up to $400 USD, ensuring peace of mind during travel in Mexico.
The insurance is available for guests up to 85 years old, making it ideal for families, couples, or individual travelers seeking emergency coverage while on vacation.
No, coverage is exclusively within Mexico, including all Solmar Hotels & Resorts properties in Baja California Sur.
Yes, it covers amateur sports activities, with a benefit of up to $2,000 USD, so you can enjoy your vacation in Mexico worry-free.
Yes, it includes national and international funeral assistance with coverage up to $1,600 USD.
You can contact the program’s assistance numbers:
USA: 877-244-6926
Mexico: 800-953-0593The insurance can be easily purchased during your online booking process or at check-in at any Solmar Hotels & Resorts property, ensuring full coverage for your vacation.
With Solmar Guest Protection, you can:
- Avoid unexpected and high medical expenses
- Receive immediate support in emergencies
- Enjoy stress-free vacations in Cabo San Lucas
- Ensure that your family and loved ones are also protectedYes, up to $450 USD, ensuring access to essential medications during your vacation.
Coverage includes up to $400 USD for lost luggage upon arrival in Mexico, effective from the moment of check-in.
