
FAQs Solmar Hotels & Resorts
Frequent questions | Hotels in Baja California sur, México
Welcome to the Frequently Asked Questions section of Solmar Hotels & Resorts. Here, you’ll find answers to common inquiries about booking, check-in details, amenities, dining options, and activities. Our FAQs are designed to help you plan your stay with ease. If you need further assistance, don’t hesitate to reach out to our team.
Grand Solmar Land’s End is designed to provide a worry-free experience. Guests enjoy personalized concierge service, poolside attention, childcare, and access to luxury experiences.
More than just a place to stay, Playa Grande Resort reflects the passion and tradition of Solmar Resorts, a family‑owned hotel group with over 40 years of history. Its architecture is inspired by Mexican haciendas, creating a warm, elegant, and authentic atmosphere.
In all our properties the minimum age to check in a room is 21 years old. Otherwise you must share a room with a minimum of One person over 21 years of age.
Solmar Hotels & Resorts is an iconic collection of six hotels located in Cabo San Lucas, Baja California Sur. The portfolio includes Solmar Resort, Playa Grande, The Ridge at Playa Grande, Grand Solmar Land’s End, Grand Solmar Pacific Dunes, and Grand Solmar The Residences.
The resort is located in Cabo San Lucas, within the exclusive Rancho San Lucas community, offering spectacular views of the Pacific Ocean and direct access to pristine beaches.
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Situated at the tip of the Baja California Peninsula, between the majestic cliffs of Land’s End and the endless blue of the Pacific Ocean, this resort is a luxury sanctuary in Los Cabos where nature and exclusivity come together in perfect harmony.
Currently, meeting rooms and corporate event spaces are available exclusively at Playa Grande Resort in Cabo San Lucas, Baja California Sur.
Solmar Hotels & Resorts offers weddings in Los Cabos with privileged locations in Baja California Sur, personalized attention, and more than 40 years of experience creating unique oceanfront celebrations.
All of our hotels in Los Cabos are equipped to host weddings, especially those located near the Arch of Cabo San Lucas, offering romantic spaces and exclusive settings.
It is a luxury sanctuary designed for those seeking an unforgettable escape. It’s ideal for families and groups of friends who want to relax in an atmosphere of absolute tranquility, with the sound of the waves as the soundtrack to their stay.
We offer several infinity pools with impressive views of the marina and the Pacific Ocean—perfect for relaxing and enjoying the surroundings.
To book a meeting room at Playa Grande Resort, contact the Solmar Hotels & Resorts Groups & Events team. This resort offers modern, fully equipped spaces suitable for all kinds of corporate events.
Yes, the resort features a pristine private beach where guests can relax in comfortable cabanas and enjoy the sound of the waves in a paradisiacal setting.
We offer luxury suites and villas featuring private terraces in Cabo San Lucas, ocean views, and modern amenities to ensure an unforgettable stay.
The Solmar Hotels & Resorts properties in Cabo San Lucas are situated in two prime areas. Four of them—Solmar Resort, Playa Grande, The Ridge at Playa Grande, and Grand Solmar Land’s End—are located very close to the iconic Arch of Cabo San Lucas. The other two, Grand Solmar Pacific Dunes and Grand Solmar The Residences, are surrounded by nature and sit next to the Solmar Golf Links course.
Grand Solmar Pacific Dunes, Grand Solmar The Residences, Grand Solmar Land’s End, Playa Grande Resort, The Ridge at Playa Grande & Solmar Resort welcomes all guests with dogs required for assistance with hearing and vision impairments only. One certified service pet is welcome at no additional charge to the guest. According to policy, the Resorts do not allow pets. Only certified service pets are allowed (you must bring a letter to support this), which must be accompanied by the guest with a physical disability at all times and are not allowed to be left alone in the rooms.
Our lagoon is a unique space where you can swim, enjoy water sports, and relax in a spectacular natural setting.
Yes, we have a mini‑golf course for family fun, as well as a 24/7 fitness center for guests who want to stay active during their stay.
Yes, Grand Solmar Pacific Dunes is a family-friendly resort in Loc Cabos with activities for all ages, including a saltwater lagoon, water slides and a Tarzan-style swing line.
Yes, we have waterslides designed for the whole family to enjoy fun and adventurous moments.
Yes, we offer personalized wedding packages in Los Cabos, tailored to different styles—from intimate oceanfront ceremonies to larger celebrations with reception and banquet services.
Yes, our concierge can help you plan sightseeing tours, excursions, diving and snorkeling trips, and other adventures during your stay.
Playa Grande and Grand Solmar Pacific Dunes are perfect family-friendly resorts in Cabo San Lucas, offering services designed for both kids and adults. They feature activities, entertainment, and spaces created for the enjoyment of the whole family.
Playa Grande Resort offers a variety of meeting and event spaces in Cabo San Lucas, ranging from boardrooms for up to 20 people to conference halls that accommodate up to 250 guests for banquets and 200 in theater-style seating with a stage. The resort also features an auditorium ideal for large presentations and conferences.
The resort features 247 suites, each offering spectacular views and a design that blends elegance and comfort for an unmatched experience.
The hotel offers seven crystal-clear pools, each with unique features and spectacular ocean views. It also includes three jacuzzis for a fully relaxing experience.
Yes, the resort offers an adults-only pool, ideal for those seeking an atmosphere of total tranquility.
Yes. During their stay, guests have access to complimentary transportation between select hotels and to the Solmar Golf Links course, making it easy to get around during their vacation in Cabo San Lucas.
We offer four exclusive restaurants:
- Ánica: Fine dining with fresh, high‑quality ingredients.
- Bacarí: An international culinary experience.
- Lagoon Bar: Cocktails and snacks by the lagoon.
- Tide Bar: A relaxed atmosphere featuring seafood specialties.Our spa features nature‑inspired treatments, therapeutic massages, and wellness rituals designed to revitalize both body and mind.
Absolutely! Solmar Hotels & Resorts features private beaches and oceanfront areas that are perfect for a ceremony with stunning views.
We have three restaurants offering a variety of dining options, including Mexican cuisine, fresh seafood, and international specialties.
Yes, Grand Solmar Land’s End is located on a private beach, an exclusive spot where the sea and golden sand create the perfect setting for peaceful moments and a deep connection with nature.
You can arrange childcare through concierge. 24 hour advance notice is required. Please ask for the cost per hour and per child.
When selecting a meeting room at Playa Grande Resort, consider the event date, room capacity, location within the resort, and available equipment. All spaces meet these criteria, ensuring comfort and functionality for your corporate meetings.
Playa Grande Resort provides full equipment for meetings and events in Cabo San Lucas, including projectors, screens, high-speed Wi-Fi, and audiovisual systems, ensuring the success of your corporate event.
Guests can enjoy handcrafted cocktails at oceanfront bars and lounges—perfect for any occasion, from a poolside drink to an evening with sunset views.
All hotels offer concierge service at an additional cost. In addition, Solmar Resort, Playa Grande, Grand Solmar Land’s End, and Grand Solmar Pacific Dunes feature on-site spas in Cabo San Lucas, making them ideal for guests seeking moments of relaxation and well-being by the sea.
Our Grand Spa provides a complete wellness experience, including the Temazcal, an ancestral purification ritual that revitalizes both body and mind.
It’s a links‑style golf course located along the ocean and dunes, offering an exciting challenge for golfers of all skill levels.
Yes, our team of wedding coordinators in Los Cabos supports you throughout the entire process, from event planning to coordination on your wedding day.
Yes, our spa offers nature‑inspired treatments designed for relaxation and overall well‑being.
Yes, we have cribs and highchairs for babies at your disposal. Please email us in advance before your arrival as availability is limited and extra charges may apply.
The culinary offering is a sensory journey with options such as La Roca, Sport Bar, Asian Fusion, Don Luis, Las Brisas, plus a pool bar and a DeliCafé. Each venue delivers unique flavors and stunning views.
Yes! Cabo San Lucas is an ideal destination for weddings in Baja California Sur. The Solmar Hotels & Resorts properties offer personalized services and spectacular oceanfront settings, making them one of the best resort options for weddings in Cabo San Lucas.
Yes, we offer special group rates and preferred accommodations for wedding guests, ensuring a comfortable and worry-free experience.
Yes, the resort features a swim-up bar where guests can enjoy refreshing drinks without leaving the water.
Yes, we have an exclusive saltwater jacuzzi, perfect for enjoying a moment of relaxation with spectacular views.
We suggest leaving a tip of USD$3 per day for room cleaning. Waiters are generally tipped 15%, while hotel and airport bellhops are recommended to tip US$2 per suitcase.
Yes, it features two oceanfront spas where guests can enjoy treatments designed to renew body and mind, all accompanied by the soothing sound of the waves.
In addition to the lagoon and waterslides, guests can enjoy water sports, hiking, and access to the exclusive Solmar Golf Links course, designed to showcase the beauty of the dunes and ocean.
Yes, our concierge team is available to assist you with reservations, excursions, and any special requests.
Playa Grande Resort is located in Cabo San Lucas, just steps from the marina and surrounded by the natural beauty of Baja California Sur.
Puedes reservar directamente en nuestro sitio web oficial para obtener beneficios exclusivos y la mejor tarifa garantizada.
Yes, we can arrange additional services such as professional photography, live music, and entertainment to personalize your wedding in Los Cabos.
From infinity pools that blend with the horizon to culinary experiences, spa treatments, and aquatic adventures, every day at Grand Solmar Land’s End is an opportunity to discover something extraordinary.
One of the most special activities is whale watching during the winter season—an unmissable experience that makes Solmar Group one of the preferred destinations for travelers seeking unique adventures in Cabo San Lucas.
Yes, we offer transportation services to ensure a comfortable and stress‑free arrival and departure.
The government of the municipality of Los Cabos is in the process of implementing the new environmental sanitation fee charge. This is a fee that will be dedicated to the improvement of the local community. Below are the details: • How much does it cost? $86.05 Mexican pesos per room per night approximately $4.20 USD depending on the exchange rate regardless of occupancy. • How will it be charged? The charge will be made by hotels, timeshares and lodging facilities throughout the destination. Travelers will be able to see the charge on their hotel bill at check-in or check-out.• Who is subject to the charge? All tourists who visit a business unit that bills for accommodation services in Los Cabos. • What is the purpose of the charge? The new charge will support government investment in environmental infrastructure, sustainability and safety practices, among other projects.
Yes, it has two oceanfront spas where guests can enjoy treatments designed to renew body and mind in a setting of complete serenity.
Yes, we offer Balinese‑style cabanas or oceanfront cabanas for an additional fee—perfect for a more private and exclusive experience
We offer personalized wedding menus that include gourmet cuisine, fresh seafood, international options, and exclusive culinary experiences.
Yes, the hotel offers a 24/7 gym equipped with state-of-the-art machines and ocean views—perfect for staying active while enjoying the scenery.
You can book directly through our official website or contact us for more information.
We have four pools, each with its own unique ambiance—from peaceful, quiet areas to more lively and vibrant spaces.
Absolutely. It’s a destination designed for those who want to share unforgettable moments in an atmosphere of luxury and serenity.
Los Cabos is the municipality that includes the cities of Cabo San Lucas and San José del Cabo in the state of Baja California Sur, Mexico. Los Cabos is located in the southern part of the Baja California peninsula.
With more than 50 years of experience, Solmar Hotels & Resorts stands out for combining tradition and warm hospitality with unique experiences in Cabo San Lucas. Each resort offers added value: a stunning saltwater lagoon at Grand Solmar Pacific Dunes, an exclusive saltwater jacuzzi at Playa Grande’s spa, and the incomparable location of Grand Solmar Land’s End, surrounded by dramatic cliffs and breathtaking views. Guests also enjoy 100% private beaches—a privilege that makes every stay truly special.
Absolutely! This is Solmar’s signature family‑friendly hotel, designed to create unforgettable experiences for guests of all ages. With mini‑golf, multiple infinity pools, a safe environment, and plenty of recreational activities, we guarantee fun and comfort for the entire family.
Located approximately 1,000 miles south of San Diego, California, Cabo San Lucas is located at the tip of the Baja California peninsula. The Cabo San Lucas International Airport is located just 28 miles from our central location.
We recommend booking at least 6 to 12 months in advance to ensure availability and allow enough time to plan every detail comfortably.
Yes. Guests can enjoy the Solmar Golf Links course, designed by Greg Norman, with direct access from Grand Solmar Pacific Dunes and Grand Solmar The Residences—two of the best golf-friendly resorts in Cabo San Lucas.
Yes, for those seeking complete relaxation, the resort offers an adults-only pool where tranquility and comfort can be enjoyed without interruptions.
Yes, guests can play at one of the best golf courses in Cabo San Lucas, featuring challenging fairways and spectacular ocean views.
Yes, we offer Balinese‑style cabanas and oceanfront cabanas for an additional fee, ideal for a more exclusive experience.
You can visit our official wedding webpage or contact our planning team to receive personalized assistance.
Yes, the resort offers transportation to the Los Cabos International Airport, ensuring a smooth and hassle-free trip.
Yes, guests can enjoy complimentary shuttle service to Pacific Dunes and Playa Grande, allowing them to explore more options within the Solmar hotel collection.
It is relatively easy to get to Los Cabos from any major city in the USA and Mexico. Before your departure, be sure to reserve a rental car or book a private or shared shuttle service that can take you from the airport to our hotel. Do not hesitate to consult with our concierge if you have questions. The airlines that have a destination to Cabo San Lucas (SJD) are: United Airlines, Delta, Frontier, Sunwing, West Jet, Virgin America, Sun Country, Air Transat, Volaris, Interjet, Viva Aerobus, Aeromexico, and several other private ones, National and international.
Your cell phone/mobile phone should work in Mexico. However, we recommend checking with your service provider to make sure your plan has international coverage.
Yes, the concierge team is available to arrange excursions, book restaurants, and handle any special requests, ensuring an unforgettable stay.
Yes, guests can enjoy complimentary shuttle service to Pacific Dunes and Playa Grande, allowing them to explore more options within the Solmar hotel collection.
You need a valid license, issued by your state or country. There is no need for special permits unless you plan to drive within the Mexican Republic. Roads in the area are generally safe, but can be narrow. The highway that connects Cabo San Lucas with San José del Cabo has good lighting, is modern and has four lanes. It is necessary to have automobile insurance to drive in Mexico. Don’t forget to pick up a map that shows the location of gas stations in the area, and always make sure you have as full a tank as possible, since the distances between gas stations can be significant.
The resort offers laundry service, 24-hour front desk, luggage storage, a children’s play area, tourist information, and accessibility features for guests with reduced mobility—ensuring comfort for everyone.
In Mexico, legally at 18 years of age the consumption of alcoholic beverages is admissible. All guests wishing to consume alcoholic beverages must present valid identification if required.
Los Cabos and Baja California Sur use Pacific time in Winter and Mountain time in Summer.
Los Cabos offers a very practical bus service that connects the cities of San José del Cabo with Cabo San Lucas. Buses travel along the main road and make a stop every 20 minutes. Fares for a trip between the two cities are priced at approximately $90 pesos (USD$5 dollars) per person.
Cabo San Lucas has a temperate-arid climate with 300 sunny days a year. The temperature averages 26.5 degrees during the day and 15 degrees at night during the high tourist season (October and April). In the low seasons (May to September), temperatures can reach up to 36 degrees Celsius during the day and can range between 20 and 26 degrees at night. Most rain falls during the months of September and October.
If you plan to explore the area, fresh, light-colored, cotton clothing and a pair of comfortable shoes are recommended. You will need pants and long-sleeved shirts for jungle trekking. Pack a light jacket or sweater, or a shawl for evenings, especially in the winter. A hat, sunglasses and plenty of sunscreen are essential.
The government of Mexico requires that all visitors present themselves with a valid passport from their country of residence. If you enter Mexico by plane, you will need a Tourist Form (FMT). Your airline will provide you with an FMT form upon arrival.
The official language is Spanish. English is spoken in tourist areas. You can practice your Spanish or English with our staff.
The standard voltage in Mexico is 110 volts. We recommend bringing a voltage converter or purchasing one in our store if you will be using 220 volt appliances.
All Solmar Hotels & Resorts properties have a taxi service, just ask our staff and they will be happy to order a taxi for you when you need it. Be sure to check the list of rates that you can find in the lobby. Taxi fares are generally more expensive in places than street taxis.
During your stay, you can leave an account open at the hotel to make purchases of food and drinks, all purchases in our stores or to book specialized tours. At the time of your departure you can pay your account in full, you can pay your account with Visa, MasterCard, or American Express. We do not accept cash, Traveler’s Checks, personal checks or Discover cards.
Yes, parking and valet service is free at all Solmar Hotels & Resorts properties for guests who visit us with their own or rented car.
Yes, Solmar Resorts offers a transportation service between Grand Solmar Land’s End, Solmar Resort, Playa Grande, and The Ridge in Playa Grande. We also have transportation between Grand Solmar Land’s End and Grand Solmar Pacific Dunes. Transportation operates almost every day and night. Don’t hesitate to ask for a more detailed itinerary at the reception.
Almost all Solmar Hotels & Resorts properties have convenience stores with a selection of imported and Mexican products. Shops are open daily and offer snacks, deli items and a variety of groceries. You will also find soft drinks, beer, wine and spirits, as well as home goods, souvenirs and pharmacy.
Although the official currency in Mexico is the Mexican peso, US dollars are generally accepted in Cabo San Lucas (within the tourist area). US and Canadian dollars, as well as traveler’s checks, can be exchanged in the hotel lobby. Local banks and exchange houses will be able to exchange most currencies in Mexican pesos, including American dollars, Canadian dollars, Euros, Pounds, and traveler’s checks.
Yes, all local banks will be able to provide cash, and most offer ATMs for use during non-banking hours. Please note that a cash withdrawal fee may apply.
